Good to know…

All prices are per person and day, including half-board and the “Haller inclusive terms”

Short-term stay

If you stay between 1 and 4 nights, an additional charge of 10,00 Euros per day is quoted.

Single rooms – extra charge:

If you book a double room as a single person, the extra charge amounts to 20,00 Euros per day in standard room and 35,00 Euros per day in the Suites – added to the daily price of the room.


Please inform us when booking if you want to bring your pet with you.
We charge 15- 25 Euros per day, without food. We ask for your understanding that pets are not allowed in the dining room, the wellness area and the swimming pools, also in de
Panorama Suite they are not allowed.

Arrival and departure:

Arrival: at the day of arrival the rooms are available after 2.00 p.m. If you should plan on arriving after 6.30 p.m. we kindly ask to inform us in advance.
Departure: at the day of departure the rooms are at your disposition until 10.30 a.m.
For meals that have been booked and not consumed, no price reduction can be made.

Late check-out:

Should you wish to keep your room for longer than 10.30 a.m. at the day of departure, you can book a late check-out – after having consulted the Hotel staff and according to the availability of the rooms. Please inform us as soon as possible if you want to take this advantage. The amount per person is 25,00 Euros. You can use the wellness area on the entire day.

Booking special room numbers:

If possible, we are happy to consider your booking wishes. However, we cannot guarantee a room number in advance.

New Year’s Eve:

If you stay the night of New Year’s Eve and your stay is shorter than 7 nights, we charge an extra amount of € 45,00 per adult for the Gala-Dinner on Silverster.

Wellness area:

The wellness area is open from 3.00 p.m. to 6.30 p.m., the swimming pool is open from 6.00 a.m. – to 09.00 p.m.

Bathing gowns:

If your stay is shorter than 4 nights, we charge 5,00 Euros for the use of a bathing gown.


You have free access to WI-FI.

Non-smoking rooms:

All our rooms are non-smoking.


There is a parking area directly in front of the Hotel. Moreover, the Hotel disposes of roofed parking places. Bicycles can be parked inside the Hotel.

We have electric car charging stations available for you. (to pay 0,45 Euro/kWh)
To reserve the parking place we ask 8 Euro.

Package deal:

Any package deal is individual and cannot be combined with other offers.


We accept cash payment, Visa, Mastercard and bancomat

Bank coordinates:

Cassa Risparmio Bolzano
Owner: Hotel Haller, Haller Matthias
Bic: CRBZIT2B040
IBAN:IT23 J060 4559 1100 0000 0377 000

Local tax:

Beginning on 1 January 2014, a local tax will be introduced in South Tyrol/Südtirol. The revenue from this local tax will be used for the expansion and maintenance of infrastructure and services, as well as for the organizat on of cultural and sports events. The local tax will be levied at all lodging establishments, on a per-guest and per-overnight-stay basis. The amount is contingent upon the category of the establishment. Children and adolescents under 14 years of age are exempt from levy. The local tax of Euro 2,90.- per person and day is payable upon departure and is listed separately on the invoice.

Cancellation conditions:

Unpleasant for both sides: please inform us as soon as possible if you can’t  spend the booked holiday. We will try to be tolerant and find a good solution.

  • A cancellation 30 days ahead of the date of arrival is without charges.
  • Cancellations only have validity in the written form (E-Mail or Fax)
  • Cancellations between 29 and 8 days before the date of arrival are charged with 50% of the booked holiday
  • Cancellations 7 days before the date of arrival and less, will be charged with 70% of the booked holidays
  • If you arrive later than booked or depart earlier than booked, the full amount of your booking must be paid

We advise our guests to cover an insurance in case something unexpected should happen which hinders you from going on holiday. Please contact your personal assurance adviser for more details.